Privacy Policy

Effective Date: August 31, 2026
Last Updated: August 31, 2026

This Privacy Policy explains how Warmlykin (“Warmlykin,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information when you visit or make a purchase from warmlykin.com, communicate with us, or otherwise use our online store and related services (collectively, the “Services”).

This Privacy Policy applies to our website and online store. It does not apply to third-party websites, applications, or services that maintain their own privacy policies.

1. Data Controller

For purposes of applicable privacy and data protection laws, we are responsible for processing your personal information in connection with the Services.

Email: customer@warmlykin.com

Support Hours (Pacific Time):
Monday-Friday: 9:00 AM-6:00 PM
Saturday-Sunday: 10:00 AM-4:00 PM

2. Personal Information We Collect

The personal information we collect depends on how you interact with the Services.

Information You Provide Directly

We may collect:

• Your name, email address, telephone number, billing address, shipping address, and other contact information.
• Order details, including products purchased, quantities, order value, shipping method, transaction status, returns, refunds, and customer-service history.
• Account information if you create or use a customer account.
• Information included in messages, support requests, reviews, surveys, return requests, or other communications.
• Photographs, videos, or other materials you voluntarily provide in connection with a damaged, defective, missing, or incorrect product.
• Marketing preferences and consent choices.
• Information reasonably necessary to verify and process a privacy request.

Payment Information

Payments are processed through Shopify and the payment providers made available at checkout.

We do not ordinarily receive or store your complete payment-card number, card security code, or full payment credentials.

Payment providers may provide us with limited transaction information, such as payment status, payment method type, billing details, and a transaction identifier.

Information Collected Automatically

When you access the Services, we and our service providers may automatically collect:

• IP address and approximate location derived from the IP address.
• Browser type, device type, operating system, language, and device settings.
• Cookie identifiers, advertising identifiers, and similar online identifiers.
• Pages viewed, links clicked, searches, product views, cart activity, checkout activity, referral URLs, timestamps, and other interactions with the Services.
• Information concerning website performance, errors, security events, and suspected fraudulent activity.

We do not use the website to collect GPS-based precise location information.

Sensitive Personal Information

We do not intentionally collect sensitive personal information except where reasonably necessary to complete a transaction, maintain account security, prevent fraud, comply with law, or process a request you initiate.

We do not use or disclose sensitive personal information to infer characteristics about you or for targeted advertising.

3. Sources of Personal Information

We may obtain personal information:

• Directly from you.
• Automatically from your browser or device.
• From Shopify and payment providers.
• From shipping carriers, fulfillment partners, suppliers, fraud-prevention providers, and customer-support providers.
• From advertising, analytics, attribution, and measurement partners when their services are enabled.
• From social media or other platforms when you interact with our advertisements or voluntarily communicate with us through those platforms.
• From other parties as permitted or required by law.

4. How We Use Personal Information

We may use personal information to:

• Operate, maintain, and provide the Services.
• Process payments, fulfill orders, arrange shipping, provide tracking information, and handle cancellations, returns, replacements, and refunds.
• Communicate with you about orders, transactions, support requests, security notices, and policy changes.
• Provide customer service and respond to inquiries.
• Maintain customer accounts and preferences.
• Detect, investigate, and prevent fraud, abuse, security incidents, unlawful activity, and violations of our terms.
• Diagnose technical problems and improve website performance, products, customer service, and business operations.
• Measure the effectiveness of advertising and understand how customers interact with our store.
• Provide marketing or interest-based advertising where permitted by law and consistent with your consent and opt-out choices.
• Maintain business, tax, accounting, transaction, warranty, and dispute records.
• Establish, exercise, or defend legal claims.
• Comply with applicable laws, lawful requests, court orders, and regulatory obligations.

We do not use personal information to make solely automated decisions that produce legal or similarly significant effects on you.

5. Legal Bases for Processing

Where laws such as the European Economic Area General Data Protection Regulation, the United Kingdom GDPR, or similar laws apply, we rely on one or more of the following legal bases:

• Contract: Processing necessary to accept, fulfill, deliver, return, or refund an order or provide requested customer support.
• Legitimate interests: Operating and improving our business, preventing fraud, maintaining security, responding to customers, measuring performance, and protecting our legal rights, where those interests are not overridden by your rights.
• Consent: Sending certain marketing communications and using non-essential advertising or analytics cookies where consent is required.
• Legal obligation: Maintaining legally required records, responding to lawful requests, complying with tax and consumer-protection obligations, and addressing security incidents.
• Legal claims: Establishing, exercising, or defending legal rights.

You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

6. Shopify

Our online store is hosted by Shopify.

Shopify provides the ecommerce infrastructure used to display products, operate checkout, process orders, support payment services, prevent fraud, maintain security, and provide related commerce features.

Shopify generally processes customer information on our behalf as a processor or service provider for core store functions.

Depending on the Shopify services and settings enabled for our store, Shopify may also process information for its own purposes or as a separate controller or business.

If Shopify Network Intelligence or other Enhanced Services are enabled, Shopify may use information concerning your interactions with our store, Shopify, and other Shopify merchants to help provide fraud prevention, analytics, personalization, advertising, measurement, and other enhanced commerce services.

For additional information, review:

• Shopify Consumer Privacy Policy
• Shopify Privacy Portal
• Shopify Cookie Policy

Privacy requests concerning information we control should be submitted to:

customer@warmlykin.com

7. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, APIs, local-storage technologies, and similar tools.

These technologies may be used for:

• Strictly necessary purposes: Cart functionality, checkout, payment processing, account access, fraud prevention, security, and network management.
• Functional purposes: Remembering preferences, region, language, and other selections.
• Analytics purposes: Understanding store performance, traffic, errors, and customer interactions.
• Advertising purposes: Measuring campaigns, attributing conversions, limiting repeated advertisements, and providing interest-based advertising.

Where required by law, analytics and advertising technologies are disabled until you provide consent.

You can use the cookie banner or other privacy controls made available on the website to provide, refuse, or withdraw consent.

Browser settings may also allow you to block or delete cookies.

Blocking strictly necessary cookies may prevent parts of the Services, including the cart or checkout, from functioning correctly.

8. Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money.

However, our use of Shopify Enhanced Services and other advertising technologies may involve disclosure of identifiers, commercial information, approximate location, and internet or network activity to advertising and measurement partners.

Applicable U.S. state privacy laws may define these activities as a “sale,” “sharing,” or targeted advertising.

You may opt out through:

• Available privacy preference controls on our website.
• Emailing customer@warmlykin.com.
• A legally recognized browser-based opt-out preference signal, such as Global Privacy Control, where required by applicable law and supported by our privacy technology.

Browser-level choices generally apply to the browser and device from which the choice is submitted.

If you clear cookies or use another browser or device, you may need to submit the choice again.

We do not knowingly sell or share the personal information of consumers under 16 years of age for targeted advertising.

9. Marketing Communications

We may send transactional communications concerning orders, payments, shipping, returns, refunds, security, or customer-service requests.

Where permitted by law, we may also send promotional emails when you have requested or consented to them.

You may unsubscribe through the link included in a promotional email or by contacting:

customer@warmlykin.com

Unsubscribing from promotional messages does not prevent us from sending non-promotional communications concerning an order, account, legal notice, or customer-service request.

10. How We Disclose Personal Information

We may disclose personal information to:

• Shopify and Shopify-related commerce services.
• Payment processors and financial-service providers.
• Suppliers, fulfillment providers, warehouses, shipping carriers, and tracking providers.
• Customer-support, email, communications, hosting, security, and fraud-prevention providers.
• Analytics, attribution, advertising, and measurement partners when enabled.
• Accountants, insurers, auditors, attorneys, and other professional advisers.
• Government authorities, courts, regulators, law enforcement, or other parties when reasonably necessary to comply with law or protect rights and safety.
• Parties involved in a proposed or completed merger, financing, acquisition, restructuring, bankruptcy, or transfer of all or part of our business.

We require service providers acting on our behalf to process personal information only for authorized purposes and subject to appropriate contractual obligations.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods depend on:

• The duration of our relationship with you.
• Order fulfillment, returns, refunds, warranties, chargebacks, and disputes.
• Tax, accounting, payment, and recordkeeping requirements.
• Fraud prevention, security, and abuse monitoring.
• Applicable limitation periods and legal obligations.
• Whether you have requested deletion.
• The retention schedules of Shopify and other service providers.

When personal information is no longer reasonably required, we may delete, anonymize, or securely isolate it, subject to technical and legal limitations.

12. Security and Data Breach Response

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, network, transmission, or storage system can be guaranteed to be completely secure.

If a security incident involving personal information occurs, we will investigate and provide legally required notices to affected individuals, regulators, or other parties in accordance with applicable law.

13. International Data Transfers

Warmlykin and its service providers may process personal information in the United States, Canada, and other countries.

Those countries may have privacy laws different from those in your jurisdiction.

Where required, we rely on lawful transfer mechanisms and contractual protections intended to protect transferred personal information.

14. Your Privacy Rights

Depending on where you live, you may have the right to:

• Confirm whether we process your personal information.
• Access or receive a copy of your personal information.
• Correct inaccurate personal information.
• Request deletion of personal information.
• Obtain a portable copy of certain information.
• Restrict or object to certain processing.
• Withdraw consent.
• Opt out of the sale or sharing of personal information.
• Opt out of targeted advertising.
• Limit certain uses of sensitive personal information.
• Appeal our refusal of a privacy request where applicable.
• Exercise your rights without unlawful discrimination.

To submit a request, email:

customer@warmlykin.com

Please describe the right you wish to exercise and provide sufficient information for us to locate relevant records.

We may take reasonable steps to verify your identity.